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Quality Manager

South West
City Town:
30 Sep 2022
Vacancy Type:
About The Role

Milestone Infrastructure is currently looking to recruit a Quality Manager to work on our Highways Services contract in Oxfordshire.

As the Quality Manager you will be part of our Contract Performance Office (CPO) Team who are responsible for Quality, Performance, Governance, Programme and Scheduling on the Contract.

The Highways Contract is responsible for delivering highway maintenance activities for Oxfordshire County Council across 4600 miles of road, 3200miles of footway including 50,000 signs and bollards.

As the Quality Manager your duties & responsibilities will be:

  • Co-ordinate the internal audit programme and use results to improve systems and compliance.
  • Undertake process and compliance audits
  • Coordinate the Contract Auditing Team (including organising training and shadowing activities)
  • Undertake Health, Safety and Environment Inspections
  • Managing the Contract Business Management system – review and continual improvement of Contract Business Processes
  • Support the development of processes, guidance notes and other forms of documentation
  • Supporting the Contract Operational Performance Indicator data collection and compliance process
  • Prepare and report Quality metrics to senior management
  • Coordinate and collate data for various contract metrics (Innovation Group, Cost of Poor Quality, Inspection Test Plans etc)
  • Support CPO initiatives to deliver continuous improvement activity

Skills & Knowledge Requirements

  • ISO 9001 Lead Auditor Qualification
  • Experience of Auditing
  • Experience of Business Management Systems
  • Methodical approach
  • Attention for detail
  • Communicate effectively across internal teams and Client organisation
  • Ability to work collaboratively
  • Focus on continuous improvement and efficiency

Additional Information

  • Ideally degree qualified in a technical discipline
  • 3 years previous experience in a similar role
  • Driving Licence essential
  • Required to travel between 3 main contract locations (Oxford, Drayton & Deddington)

What’s in it for you?

  • 25 days' annual leave plus 8 days' bank holiday
  • Cycle to Work Scheme
  • Pension scheme
  • Life Assurance
  • Company car/ car allowance and fuel card 

About The Company

At Milestone we embrace diversity, opening a rich potential for new ways of thinking and helping us to build successful and winning teams. We would like you to perform at your best at every stage of our recruitment process; and as a Disability Confident employer, if you require any adjustments that would assist you throughout your application, please contact us at [email protected] or inform the recruitment manager in the first instance and we will be pleased to offer support.

We also welcome you to ask about the flexibility you need.  Anyone who applies for a role can ask about flexibility at interview; whether this is part-time working, home working, or any other alternative. In return, we will explore what is possible for the role.

This is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Milestone. The closing date for this vacancy may be subject to change any time at the sole discretion of the Business.